We flooded in 2017 and were rebuilt quickly. Should we be worried about mould?

It's worth an inspection. A large share of post-Harvey rebuilds happened under extreme time pressure, and we still find wall cavities in Katy homes that were closed up before they reached dry standard. A non-invasive thermal and moisture survey answers the question in about an hour and costs nothing.

My upstairs laundry leaked into the downstairs ceiling. Is that one job or two?

One job, two floors. We dry the source room and the ceiling cavity below simultaneously, because the assembly between them holds moisture that neither room's air can reach. Attempting to dry only the visible room is the most common reason these losses come back as mould.

Do you handle homes in the Barker Reservoir flood pool?

Yes. Flood pool properties get a Category 3 scope and we're familiar with both the FEMA documentation requirements and the substantial-improvement rules that can affect how a rebuild has to be permitted.

Serving Katy · Harris, Fort Bend & Waller Counties

Water Damage Restoration in Katy, TX

Name: Cypress Water Damage Restore
Address: 13330 Cypress North Houston Rd, Suite 120, Cypress, TX, 77429, US
Telephone: (281) 937-8792
Rating: 4.9

Katy is where Houston's flood story becomes personal for tens of thousands of families. The 2017 Addicks and Barker reservoir releases put water into neighbourhoods that had never flooded, and the memory shapes how residents here think about every leak. Our Katy work skews heavily toward large master-planned-community homes: two-storey, slab-on-grade, with second-floor laundry rooms and attic-mounted air handlers that both sit directly above finished living space.

(281) 937-8792 Request Katy dispatch

Response: 60-minute on-site response
Population: 24,000 (city) / 350,000+ (greater Katy)
Coverage: 4+ ZIP codes

Local conditions

Why Katy properties flood

The reservoir pool areas west of the Grand Parkway remain the defining flood exposure, but the day-to-day volume here comes from something more mundane: the housing stock is dominated by homes built between 1998 and 2012, which is precisely the age at which water heaters, washing machine hoses and PEX manifold fittings begin to fail. Add attic air handlers with condensate lines that clog every August and you have a suburb that generates water losses at a very steady rate.

Housing stock

How we dry Katy homes

Predominantly two-storey slab-on-grade homes from 1,900 to 4,500 square feet, built in master-planned communities with attached garages and attic mechanical equipment. Second-floor water losses here reliably become two-floor jobs, because water follows the wall cavity down and lands in the ceiling of a room nobody was standing in.

Most common calls

What we're called for in Katy

Second-floor laundry supply hose failures in Cinco Ranch
Attic air handler condensate overflow into downstairs ceilings
Water heater ruptures in garage and attic installations
Post-flood mould in homes rebuilt quickly after 2017
Storm-driven rain intrusion through second-storey windows

Coverage

Neighbourhoods we serve in Katy

Cinco RanchOld KatyGrand LakesSeven MeadowsFirethorneCross Creek RanchKaty LakesNottingham CountryFalcon RanchPine Mill Ranch

Crew staged off I-10 at Grand Parkway — typical arrival 35–50 minutes

ZIP codes: 77449, 77450, 77493, 77494

Services

Restoration services in Katy

Water Damage Restoration in Katy

Extraction, structural drying and repair for burst pipes, appliance failures, storm intrusion and flooding.

Mold Remediation in Katy

Containment, HEPA filtration, safe removal and clearance testing for residential and commercial mould.

Fire & Smoke Restoration in Katy

Board-up, soot and smoke removal, deodorization and contents restoration after fire damage.

Sewage & Biohazard Cleanup in Katy

Category 3 black water extraction, decontamination and deodorization by trained, vaccinated crews.

Emergency & Insurance Services in Katy

Immediate property stabilization, contents restoration and end-to-end insurance claim support.

Water Damage Restoration Emergency Water Damage Restoration Burst Pipe Cleanup Basement Flood Cleanup Commercial Water Damage Mold Remediation Black Mold Removal Fire Damage Restoration Smoke Damage Restoration Smoke Odor Removal

Questions

Katy FAQs

We keep a crew and equipment staged off I-10 near the Grand Parkway, so most Katy addresses see arrival in 35 to 50 minutes — including Cinco Ranch, Firethorne and Cross Creek Ranch. Overnight calls are usually faster.

Reviews

Katy-area customers

Emergency in Katy? Call now.

24/7/365 emergency dispatch. 60-minute on-site response across Cypress & Northwest Houston, with a live dispatcher on every call.

(281) 937-8792 Request dispatch